We need water, hot and cold, for cooking, cleaning and even our emotional wellbeing.

During an emergency call-out, the main priority is to get your household up and running again, even if it’s a temporary fix to get you through the night or the weekend. Complex problems may require more time and manpower, but in the interim, we help make sure you can carry on.

Your emergency needs may include, but are not limited to:

• Clogged drains.
• Leak repairs.
• Unblocking toilets.
• Sewage.
• Faucet repairs.
• Hot water heater replacement or repair.
• Gas leak repair.

Our process:

1. An expert plumber will be sent to your premises any time of the day or night.
2. The plumber will inspect the problem and troubleshoot possible solutions.
3. The plumber will also investigate the cause of the trouble.
4. You are then advised of the problem and the best solution (even temporary).
5. The plumber may have to complete a temporary repair, depending on the extent of the problem and the availability of parts.
6. Ze Plumb & Gas plumbers and gasfitters carry equipment and spare parts with them, so it is always highly likely they will have the needed tools and parts on the spot.
7. Once repairs are completed, the plumber will clean-up and be away.
8. Depending on the extent of the problem, your plumber may arrange a convenient time and day to come back.

Ze Plumb & Gas understands the urgency of your situation, which is why we have a plumber on call-out 24 hours a day, seven days a week, 365 days a year.